North Wyong Aqua Centre

Enrolments

Once you are enrolled in a class, you will not be required to re-­enrol each month. Your enrolment will be permanent until you inform us of your intention to cancel or change your enrolment.

Changing Your Enrolment

Enrolments are able to be changed at any stage, however in some circumstance you may need to be placed on a waiting list until an alternative class is available.

Swimming Fees

All fees are to be paid in advance due the first week of each month. Weekly payments will be accepted by Direct Debit only. Where fees are not paid by the end of the month, enrolment may be cancelled.

Missed Lessons

All classes are to be paid for regardless of attendance. Where a lesson is missed a make-­up lesson may be offered. To be eligible for a make-­up lesson notification must be given prior to the commencement of the class.

Make-­Up Lessons

Make-­up lessons may be booked up to a week in advance, subject to availability. Make-­up lessons will remain valid for a period of 90 days and will not be credited toward fees.

Public Holidays

The Centre is closed on public holidays, no fees will be charged for these closures.

Level Progressions

Teachers will inform the Swim School Coordinator when a child is ready to be moved to the next level, the Swim School Coordinator will then liaise with the family to re-­schedule an alternative class. It is important to remember that every child progresses at individual rates. If you have any concerns about your child’s progress please notify our Swim School Coordinator who will be happy to discuss your concerns.

Change of Teachers

We aim to provide the same teacher each week, however occasionally due to illness, injury or leave entitlements your child will be required to swim with an alternative teacher from time to time.

swimline

You can stay in control with North Wyong Aqua Centre's SwimLine. Book make-ups online and receive instant confirmation. Check your Fee balance and make payments 24/7.

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